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Privacy Policy

Maintaining Your Privacy & Security

Here at BBM, we know that you are concerned about the privacy and security of your personal information. This information is needed in order to complete any purchases on bbmbattery.com. In order to provide you with a safe and secure shopping experience, we use the highest level of security available. Internet Explorer 6.0 or higher supports this level of security. 

Who is BBM?

BBM is a specialty battery company that owns and operates the bbmbattery.com website. 

What does BBM use your personal information for?

Information collected by BBM is used to allow you to order our products and services; participate in special promotions; verify credit card and payment information; improve the site by observing the pages and products that are the most popular; and to personalize the delivery of information and recommend products and services to you. 

Your personal information may also be used to create statistics that we use to measure our performance. These statistics do not contain any information that could identify you personally. BBM does not give or sell your personal information to any organization, for any purpose whatsoever. 

When is your personal information collected? 

Your personal information is requested when you browse bbmbattery.com as a guest and inquire about quotations and/or feedback on a product. When you place an order, we request personal information such as your credit card number, billing address, shipping address, email address and telephone number. This allows us to process your order in the correct manner. 

Who may have access to your personal information? 

Strict controls are maintained over access to the personal information that you share with bbmbattery.com. Within BBM, we strictly control access to your personal information to employees who require this information serve you. 

Other Organizations

If you gain access to bbmbattery.com through another website/portal, any information that you shared with that website/portal prior to entering bbmbattery.com is NOT controlled by bbmbattery.com. BBM will track and review statistics on the traffic directed to bbmbattery.com  by other websites/portals. Your personal information will not be shared with these third-party organizations unless you have given us your permission to do so. At times, a third-party may sponsor a contest or offer a service or promotion to bbmbattery.com  visitors. We will let you know if your personal information will be shared with that third-party so that you can choose whether or not you wish to participate. BBM may share statistics about the performance of bbmbattery.com with other reputable organizations - These include statistics such as the total number of website users. Your personal information cannot be identified from these statistics. 

Would BBM disclose your personal information to anyone else? 

By law, BBM must co-operate with law enforcement and other officials in any investigation that may require either personal or account information, this includes any information provided online through bbmbattery.com

Does BBM use "Cookies"?

Your web browser places Cookie Files on your computer's hard drive, which bbmbattery.com does use to remember information that you have provided so you do not have to re-enter such information each time you visit bbmbattery.com in the future. Cookies also help us to understand which areas/products are popular by allowing us to see how shoppers use bbmbattery.com. This allows us to continually improve our website and business. 

Your personal information IS secure. 

Here at BBM, securing your personal information is a very important part pf our job. That means that your credit card and personal information is always secure with us. When you visit bbmbattery.com and provide any personal information or place an order, it is done through a secure server that encrypts all information before sending it to bbmbattery.com - Only when it reaches our website is your information decrypted.

Getting you consent.  

By using bbmbattery.com, you are consenting to the collection and use of any personal and account information by BBM for the purposes set out by this policy. 

Questions or Comments?

BBM welcomes your feedback regarding bbmbattery.com and/or this policy. If you have any comments or suggestions, please contact us by email at john@bbmbattery.com

Thank you for choosing BBM Battery for all of your battery needs. Your satisfaction is our first priority! 

SHIPPING & HANDLING 

Return Policy

At BBM, we insist upon your complete satisfaction with the quality and performance of all of your product purchases. If for any reason you are not satisfied, simply call us for return authorization for a full refund. With this, all you will need to do is to ship that product back to us within 7 days. There is no refund for the original shipping charges. 

Shipping & Handling

Standard shipping flat rate of $7.00 for shipping under 7 lbs option is available for shipments throughout United States (service used is at our discretion). 

Fedex shipping is available and rates are shown for all available countries during checkout process. 

If (Air Shipment) Priority/Overnight Shipping is required for any lithium battery, an additional $50 DG (Dangerous Goods) charge will be added. This will be on top of the Expedited Shipping fee.